Information We Collect
Personal Information: We may require users who use the Website (whether via submission of queries, registering an account or utilizing any tools offered by the Website (including educational materials and quizzes) to give us personally identifiable information, which may include but is not limited to the user’s name, mailing addresses (home and business), phone number, email address, age/birth date and credit card or other payment account information (collectively “Personal Information”). Besides the Personal Information, we may also collect other information regarding your use of the Website. From time to time, we may also collect or ask for additional Personal Information, which will also be expressly included herein as Personal Information. You can opt out of providing this additional information by not entering it or not using the Website, although not providing Personal Information may hinder your ability to use the Website and any services offered therefrom.
We use the information that we collect to provide and maintain the Website as we deem appropriate in our sole discretion and to provide the services offered through the Website, and to provide any other services that you and iS® agree to. iS® may aggregate data that it obtains from users to analyze trends, to gather data to benchmark best practices, and to monitor, improve and refine the functionality of the Website and services offered therefrom.
We may also use the information to contact you to further discuss interest in iS® or the Website (including the products and services that we provide) and to send information regarding iS® or its partners, such as promotions and events. You may be invited to receive an email newsletter or other correspondence by providing an email address. We may outsource all of these tasks to third parties. However, your email address and any Personal Information will not be distributed or shared with third parties, unless it is to transact such business as you have contracted us to do, to comply with any legal processes and/or law enforcement requests, or in order to conduct any business as we, in our sole subjective discretion, deem reasonable. If you voluntarily submit your e-mail address to use via the Website or order iS®’s products and services, such a submission constitutes your consent to receive e-mails from iS® regarding updates to the Website and iS®’s products and services, and may send a newsletter, or other correspondence. You will have an opportunity to unsubscribe to any emails or mailings by clicking on an “unsubscribe” hyperlink contained in promotional emails we send you. Even if you are removed from any such list, if you use the Website or Service or re-submit your e-mail address to the Website (either via the contact form, e-mail submission or otherwise), you will continue to receive email correspondence from iS®related to the Website or Service. Any opt-out by you is not deemed valid until processed by iS®. It is your obligation to verify that you have been opted-out. iS® shall not be liable for problems with the opt-out procedures.
Contests, Questions or Surveys: When you ask a question, participate in a survey or enter a contest or sweepstakes at the Website, we may collect your name, address, phone number, e-mail address, and and other personal information. We use this information to administer your participation in a contest or sweepstakes. At the time you are entering a contest or sweepstakes, we may ask your permission to send you future marketing information from iS®.
Non-Personal Information: We collect and use non-personally identifiable information, which is any information other than Personal Information and/or does not identify the specific individual, including, without limitation: IP address, the approximate geographic location of the user based on their IP address the type of browser and operating system used by the user, any interactions a user may initiate within the Website, the websites and web pages that users visit or visited, user interactions with features of the Website, content preferences user selected within the Website and other inferences about the user’s interests made based upon the foregoing. This information is not intentionally gathered in a fashion to personally identify any single user. We use this information to help us develop the Website and the Service, analyze patterns of usage, and to make the Website and the Service more useful. iS® may collect statistics about the behavior of visitors to the Website, and iS® utilizes third party services providers to analyze the usage of the Website.
iS® does not knowingly allow any visitors or users under the age of eighteen (18) to use or otherwise access to the Website or the Service. iS® does not wish to collect any Personal Information (or any information at all) from any persons under 18 years old. If you are under 18 years old, you may not use the Website.
Third Party Websites
The Website may contain links to other websites. We are not responsible for the privacy practices or the content of these other websites. You will need to check the privacy policies of these others websites to understand their policies. When you access a linked site you may be disclosing private information. It is your responsibility to keep such information private and confidential.
Cookies & Logs
When you view the Website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
For California users: Please note, the Website is not presently configured to respond to DNT or “do not track” signals from web browsers or mobile devices.
Disclosure of User Information to Third Parties
In addition to the use of information described above, iS® reserve the right to disclose information provided by users (including Personal Information) as follows:
Disclosure By Law. You acknowledge and agree that we may disclose information you provide if required to do so by law, at the request of a third party, or if we, in our sole discretion, believe that disclosure is reasonable to (1) comply with the law, requests or orders from law enforcement, or any legal process (whether or not such disclosure is required by applicable law); (2) protect or defend iS®’s, or a third party’s, rights or property; or (3) protect someone’s health or safety, such as when harm or violence against any person (including you) is threatened.
Disclosure to Third Party Service Providers. We may share your information with third party service providers to perform functions on our behalf. For example, distributors of iS®’s products and services in your particular locale, outsourced customer care agents or technology assistants may need access to your information to provide goods and services for you. Your information will be treated as private and confidential by such service providers and not used for any other purpose than we authorize.
When you place orders on the Website, your order information, including your card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our Sites from capturing and viewing your Personal Information. Since any order information you provide to us on the Website will be transmitted using a secure connection, if your Web browser cannot support this level of security, you will not be able to order products through our Sites. The most recent versions of popular internet browsers supporting SSL technology may be downloaded for free from developers of such programs – including Microsoft Internet Explorer® and Google Chrome®.
Please note that data that is transported over an open network, such as the Internet or e-mail, may be accessible to anybody. We cannot guarantee the confidentiality of any communication or material transmitted via such open networks. When disclosing any personal information via an open network, you should remain mindful of the fact that it is potentially accessible to others, and consequently, can be collected and used by others without your consent. In particular, while individual data packets are often encrypted, the names of the sender and recipient are not. A third party may therefore be able to trace an existing bank account or relationship or one that is subsequently created. Even if both the sender and recipient are located in the same country data may also be transmitted via such networks to other countries regularly and without controls, including to countries that do not afford the same level of data protection as your country of domicile.
Password-protected areas of the Website can be accessed only with a valid user name and password. Each password owner is responsible for keeping the password confidential and safe, as iS® has no control or responsibility for this type of user information. If the password may have been stolen or might otherwise be misused, it is the responsibility of the password owner to notify iS® immediately for further action.
Your data may be lost during transmission or may be accessed by unauthorized parties. We do not accept any liability for direct or indirect losses as regards the security of your Personal Information or data during its transfer via Internet. Please use other means of communication if you think this is necessary or prudent for security reasons.
The Website is exclusively hosted in the United States. If you are a user accessing the Website from the European Union, Australia, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please note that you are transferring your personal data to the United States which does not have the same data protection laws as such other regions. User information (including Personal Information or “personal data” as defined by foreign laws) collected through the Website may be stored and processed in the United States, and by using the Website, you consent to any such transfer of information outside of your home country.