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iS Clinical / Courses / Consultations, Treatment Plans & Enhancing the Patient Journey

Consultations, Treatment Plans & Enhancing the Patient Journey

This course takes a deep dive into creating effective, personalized treatment plans and delivering an exceptional patient journey in the aesthetic practice. Learn how to conduct thorough consultations, assess skin concerns, and design comprehensive regimens using iS Clinical products. Explore expert strategies for building trust, setting realistic expectations, and guiding clients through every stage—from initial contact to long-term skin health. With insights from top professionals, discover how to combine treatments, topicals, and technology to deliver visible results and lasting relationships.
  • Length 1 hour 10 minutes
  • Materials Videos
  • Certificate Certificate of Completion
  • Audience Aesthetic Professionals + Medical Directors
  • Level Intermediate

Course Content

Lesson 1: Patient Consultation 3 Topics
Lesson Content
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The Art of the Patient Consultation
The Patient Consultation Process and Creating a Treatment Plan with your Patients
The Process from a Skin Consultation to a Treatment Plan
Lesson 2: Treatment Planning 2 Topics
Lesson Content
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Building a Skincare Plan
Full Face Plan
Lesson 3: Patient Journey 1 Topic
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The Patient Journey

What To Expect

  • On-demand content
  • Learn at your own pace
  • Get a certificate
  • Become the expert!

What You’ll Learn

  • How to create clear skincare plans by understanding medical history and skin concerns
  • How to run effective patient consultations, manage expectations, and talk about costs
  • Ways to build trust by learning about each patient’s lifestyle and goals
  • How to design full-face treatment plans using multiple treatments for the best results
  • Tips to improve every step of the patient experience, from the first visit to follow-up, for better results and loyalty

instructors

SBalaratnam_900x900
Surgeon & Medical Director at S-Thetics Limited
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Board Certified Physician & Founder of VITAHL Medial Aesthetics
Dr. Tahl Humes
Board Certified Physician & Founder of VITAHL Medial Aesthetics
Miss Sherina Balaratnam
Surgeon & Medical Director at S-Thetics Limited
Dr. Humes is a board-certified physician and founder of VITAHL Medical Aesthetics in Denver, recognized internationally for her expertise in aesthetic and anti-aging medicine, advanced injectables, lasers, and non-invasive body contouring, and known for training physicians worldwide and delivering natural, youthful results.

“It’s not just about skincare alone or injectables alone or treatments alone. It really is merging them all together and finding the right balance of treatment and home care for your patients.”

THumes_900x900
Dr. Tahl Humes
Miss Balaratnam is a Buckinghamshire-based doctor with over 25 years of experience, including NHS reconstructive surgery and 14 years in aesthetic medicine, founder of the award-winning S-Thetics Clinic, and internationally recognized for her expertise in facial and body rejuvenation, research, and as a Global Key Opinion Leader.

“One of the things I believe in is that, beyond the device treatment itself, we must prepare our patients’ skin.”

SBalaratnam_900x900
Miss Sherina Balaratnam
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Frequently Asked Questions

Your questions answered about iS Clinical EDU and its resources for skincare professionals.

iS Clinical EDU is our comprehensive education platform for aesthetic professionals. It provides in-depth knowledge on a variety of topics such as products, clinical studies, and treatment protocols. Designed to strengthen both expertise and results, it elevates your understanding and application of the iS Clinical brand.

iS Clinical EDU is available exclusively to licensed skincare professionals worldwide. Verified partners and distributors also enjoy access to gated content created specifically for them, ensuring tailored resources that support their practice and partnership with iS Clinical.

You can register directly on the iS Clinical EDU homepage. Simply complete the registration form with your details and enjoy access to unlimited resources.

Yes. All educational materials on iS Clinical EDU are complimentary for approved professionals and partners, ensuring access to the highest standards of clinical education without barriers.

Yes. The platform records your progress through each course and certification. You can review completed lessons, monitor quiz results, and track milestones, making it easy to follow your educational journey and achievements.

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