Consultations, Treatment Plans & Enhancing the Patient Journey
This course takes a deep dive into creating effective, personalized treatment plans and delivering an exceptional patient journey in the aesthetic practice. Learn how to conduct thorough consultations, assess skin concerns, and design comprehensive regimens using iS Clinical products. Explore expert strategies for building trust, setting realistic expectations, and guiding clients through every stage—from initial contact to long-term skin health. With insights from top professionals, discover how to combine treatments, topicals, and technology to deliver visible results and lasting relationships.
Course Content
What To Expect
- On-demand content
- Learn at your own pace
- Get a certificate
- Become the expert!
What You’ll Learn
- How to create clear skincare plans by understanding medical history and skin concerns
- How to run effective patient consultations, manage expectations, and talk about costs
- Ways to build trust by learning about each patient’s lifestyle and goals
- How to design full-face treatment plans using multiple treatments for the best results
- Tips to improve every step of the patient experience, from the first visit to follow-up, for better results and loyalty
instructors
Surgeon & Medical Director at S-Thetics Limited
Board Certified Physician & Founder of VITAHL Medial Aesthetics
Dr. Humes is a board-certified physician and founder of VITAHL Medical Aesthetics in Denver, recognized internationally for her expertise in aesthetic and anti-aging medicine, advanced injectables, lasers, and non-invasive body contouring, and known for training physicians worldwide and delivering natural, youthful results.“It’s not just about skincare alone or injectables alone or treatments alone. It really is merging them all together and finding the right balance of treatment and home care for your patients.”
Dr. Tahl Humes
Miss Balaratnam is a Buckinghamshire-based doctor with over 25 years of experience, including NHS reconstructive surgery and 14 years in aesthetic medicine, founder of the award-winning S-Thetics Clinic, and internationally recognized for her expertise in facial and body rejuvenation, research, and as a Global Key Opinion Leader.“One of the things I believe in is that, beyond the device treatment itself, we must prepare our patients’ skin.”
Miss Sherina Balaratnam